COPPA — Children's privacy
Last updated: 2026-04-23This notice explains how Confinity Ltd ("we", "us", "our") handles the Children's Online Privacy Protection Act (COPPA) in the United States, and the equivalent children's-data protections we apply globally.
- Confinity is not directed at children under 13.
- You must be at least 13 years old to create an account. In some regions the minimum age is higher (for example 16 in parts of the EU); we honour the stricter local rule.
- We do not knowingly collect personal information from a child under 13. If we learn that we have, we delete it.
- We do not use persistent identifiers to track children across contexts for advertising or other purposes.
Before we create an account we ask for date of birth. If the value is under the local minimum we refuse the sign-up and do not retain the personal data that was entered in the form. The rejection happens client-side and is confirmed server-side; both paths drop the entered name and email.
If a minor tries to create an account under a false age and we later detect the falsification — through a reviewer-flagged signal or a parent contacting us — we suspend the account, delete the content and PII, and send a suppression notice for that email.
Parental / guardian requests
- Confirm whether an account exists.
- Review what personal information was collected.
- Request deletion of the account and any associated content.
We complete verified requests inside 10 business days.
Memorials of deceased children